Second lockdown

2/11/2020

I hope you and your loved ones are keeping well and staying safe. 

Following the announcements this weekend, here is the latest news from Robert Stanley Opticians. 

We are pleased to say that we will remain open during the second lockdown

Routine appointments are available but please understand that we are trying to limit the number of bookings for your safety.

Here are some of the changes we've had in place for the last 6 months and they continue to protect you and our team of Vision and Audiology Experts.

A change of layout

We have rearranged the branches to help everyone stay safe and respect social distancing.  We have hand gel dispensers installed at every entrance door and you will see signage and floor markings to help you around the building.  Our welcome zone is designed to get you out of the rain and cold and will ensure that we have a maximum of 2 Customers entering the branch at any one time.  

Slowing down

We want to ensure that your experience is relaxed and we want you to have the time to make informed decisions about your eyecare and eyewear.  We have therefore extended the time for an eye examinations or spectacle dispensings.  This also allows time for our areas to be disinfected effectively before our next patient.

PPE

During some tests or examinations, we need to get within the social distancing measurements.  We’ve fitted screens to instruments and our team will wear the relevant protective equipment for those tests.  Please don’t be scared as these precautions are there to protect you and your family as well as our team.  Please wear a mask during your visit, these will be available for you.  Throughout the branch there is hand sanitiser readily available and in use by the team. 

Choosing frames

Our frames are all cleaned and disinfected at least daily but, before you try any on, we will disinfect the frames you select in a specialist UVC disinfection cabinet.  They will also go through the same process before going back on display.  We politely request that you do not self-select frames but allow our Vision Experts to help you make the right choices.

Deliveries to your door

If you wish to shield as much as possible, we will deliver your completed spectacles or contact lenses to your home.

Training

During the lockdown all our team have been undertaking online training programmes for a wide variety of topics from the latest eye testing methods and new and better spectacle lenses through to courses on their own health and mental wellbeing.  Our team have many months of ptactice delivering these new safety procedures and are here to look after you and ensure your visit is safe and enjoyable.

Your Health and Wellbeing

We have designed and developed a Health and Wellbeing Guide for our team members.  As it was received so well, we have created a free download for you and your family.  If you’d like to find out more about this, please feel free to visit www.robertstanley.co.uk/wellbeing.  We’ve included lots of tips on helping your own physical and mental health as well as providing links and information on employment and financial support.

Eye test reminders

We are now sending reminders for your due appointments although we are still catching up a bit on the time during lockdown.

Please try and arrange an appointment so that our team can give every Customer time and space to look after you safely.

You can call your regular branch as usual;

Abingdon 01235 520849
Bicester 01869 360557
Headington 01865 766488
Thame 01844 261096
Wallingford 01491 837033

We look forward to welcoming you back to Robert Stanley Opticians soon.

Stay safe and keep well

John Edwards
Director



















ARCHIVE (the following information is now out of date but is provided to give an insight into our changing situation).

Robert Stanley Opticians hold an NHS contract and are official Key Workers - we are still here to help you but we only offer telephone consultations at the moment.