Please do not book an appointment or attend your practice if you’ve visited or travelled through mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand and have symptoms of cough, fever or shortness of breath within 2 weeks of returning, or if you have symptoms of cough, fever or shortness of breath after being in contact with someone with a confirmed case of coronavirus also known as COVID-19. Please call NHS 111 instead.
So far, there has been incredibly low numbers of positive cases in the UK (only 9). And all nine cases have been quarantined effectively.
However, if you fall into the above risk categories, please ring NHS 111 rather than attend a clinic. Thank you.
I thought it might be useful to explain what can go wrong and how a good independent optician can put it right for you..........
Robert Stanley Opticians are an NHS contractor and can provide you with a high quality eye examination regardless of whether you pay or you qualify for a 'free' NHS eyetest.
The Department of Health reimburse your opticians when they perform an NHS eyetest. This responsibility hasd recently been handed to a private company called Capita.
Unfortunately, across England, Capita have failed to pay opticians on time or have lost claims from opticians and many hundreds of thousands of pounds is owed to opticians throughout the UK. This gross incompetence is causing serious financial harm to many small independent opticians and yet nobody seems accountable. If you currently enjoy your eye examination without cost, this could end soon unless the Department of Health sorts this problem completely.